Understanding collision repair services can give you peace of mind and help you make informed decisions. We’ve compiled answers to some of the most common questions customers ask to help demystify auto body work.
Dent Repair
Dents are one of the most common types of vehicle damage, ranging from minor dings to major indentations. Fortunately, collision repair services can address many types of dents effectively.
What types of dents can be repaired?
Most non-collision dents, like those from hail or stray shopping carts, can be repaired. Even larger dents can often be fixed, as long as the metal isn’t overly stretched and the paint isn’t broken.
How does paintless dent repair (PDR) work?
Paintless dent repair, or PDR, is a technique where technicians use specialized tools to gently massage dents out from behind the panel. This method preserves your vehicle’s original factory paint.
How long does dent repair usually take?
Minor dents can often be fixed in just a few hours with PDR. More complex dents that require traditional repair methods may take a couple of days, especially if painting is needed.
Will insurance cover dent repair?
Many insurance policies cover dent repair, especially if it’s from a covered event like a hailstorm or minor collision. It’s always best to check with your specific insurance provider.
Paint and Finish Repair
A vehicle’s paint job protects the body from rust and corrosion. Scratches and chips can compromise this protection, so timely collision repair services are important.
Can you match my vehicle’s paint color exactly?
Yes. Reputable shops use computerized paint-matching technology to mix paint that perfectly matches your vehicle’s original factory color.
Will the repair be noticeable?
No, skilled technicians use blending techniques that create a smooth paint repair that’s completely undetectable.
Is the new paint durable?
Yes, high-quality auto body shops use durable, long-lasting paints and clear coats that are just as resilient as your car’s original finish.
Does insurance cover paint repair?
If the paint damage is the result of a covered incident, such as an accident, your insurance will typically cover the cost of the repair.
Bumper Replacement and Repair
Bumpers are designed to absorb impact in a collision, so they are frequently damaged.
Can a damaged bumper be repaired, or does it need to be replaced?
Minor cosmetic damage, like scratches or small cracks, can often be repaired with collision repair services. However, if the bumper’s structural integrity is compromised, a full replacement is the safest option.
Will repairs affect my parking sensors or cameras?
Certified technicians are trained to work with the advanced safety systems in modern vehicles. They will ensure all sensors and cameras are recalibrated and functioning correctly after the repair.
How long does bumper repair take?
A simple bumper repair might take one to two days. A full replacement, especially if it requires painting, could take a bit longer.
Will my insurance approve OEM parts?
Many insurance policies allow for Original Equipment Manufacturer (OEM) parts, but it often depends on your specific coverage.
Fender Repair
Fenders are also commonly damaged in collisions. Whether it’s a small scratch or a large dent, professional collision repair services can restore your vehicle’s appearance and structural integrity.
Can you repair a dented or scratched fender?
Yes, most dented or scratched fenders can be repaired. Technicians can fix the dent and then repaint the area to restore its original look.
Will the repaired fender paint match the rest of the vehicle?
Using computerized paint-matching technology, technicians will ensure the new paint on the repaired fender is a perfect match to the rest of your vehicle.
Are OEM parts available for fender repair?
OEM parts are often available. Your repair shop can help source the correct parts for your specific make and model.
Is fender repair covered by insurance?
Typically, yes. If the fender was damaged in a covered accident, your insurance policy should cover the cost of the repair or replacement.
General Collision Repair Questions
If you have more questions that aren’t listed below, don’t hesitate to ask your repair shop. They are trained professionals who can provide you with information and guidance throughout the repair process.
How long will the repair process take?
The timeline depends on the extent of the damage. A trusted shop will provide a detailed estimate and a clear timeline for their collision repair services after assessing your vehicle.
Do I have the right to choose the collision repair shop?
Yes, you always have the right to choose where your vehicle is repaired, regardless of what your insurance company may suggest.
Will you work directly with my insurance company?
Reputable shops will work directly with your insurance company and handle any paperwork or communication.
What should I look for in a repair shop?
Look for a shop with certified technicians, positive customer reviews, and a lifetime warranty on their work. An I-CAR Gold Class certification is a key indicator of high-quality training.
What does I-CAR Gold Class Certified mean?
I-CAR Gold Class is the highest training recognition in the collision repair industry. It means the technicians are experts in the latest repair procedures and technologies, ensuring a safe and high-quality repair.
Valley Collision: Your Partner for Quality Collision Repair Services
Getting into an accident is tough, but the team at Valley Collision is here to make the repair process as smooth as possible. With I-CAR Gold Class certified technicians and a commitment to quality, we treat every vehicle as if it were our own. We’ll work with you and your insurance company to ensure your car is returned to its pre-accident condition.
If you have more questions or need an estimate, don’t hesitate to reach out. We’re proud to be a locally owned business serving communities across Utah.
