Need Frame Repairs? 10 Questions to Ask Your Collision Repair Shop

woman asking collision repair shop some frame repair questions

A collision can rattle more than just your nerves; it can also compromise your vehicle’s structural integrity. Ensuring your car’s frame is fixed properly is crucial for your safety on the road. That’s why it’s important to choose a reputable collision repair shop that will prioritize repairing your car’s frame.

But how do you know if the shop you’re considering is up to the task? Here are 10 important questions to ask before entrusting them with your frame repairs:

1. Are You Certified to Perform Frame Repairs?

It’s essential to choose a certified collision repair shop with the necessary training and expertise to properly assess and repair your car’s frame. Look for certifications from legitimate organizations such as the Inter-Industry Conference on Auto Collision Repair (I-CAR).

2. What Type of Equipment Do You Use for Frame Repairs?

The right equipment is critical for ensuring accurate and safe frame repairs. Ask about the shop’s frame straightening tools, measuring systems, and welding equipment. A reputable shop should have up-to-date and advanced equipment to handle a variety of frame repair jobs.

3. Do You Offer a Warranty on Frame Repairs?

An honorable collision repair shop should stand behind its work with a warranty. Ask about the length and coverage of the warranty for frame repairs. This will give you peace of mind knowing that you have recourse if any issues arise after the repair. A lifetime warranty is a good indication of the quality of the shop’s work.

4. How Do You Assess the Extent of Frame Damage?

A thorough and accurate assessment of frame damage is crucial for proper repairs. Ask about the shop’s process for evaluating frame damage, including any diagnostic tools or methods they use. This will give you an idea of their attention to detail and ability to identify hidden or underlying issues.

5. Will the Frame Repair Affect My Vehicle’s Resale Value?

A poorly done frame repair can significantly decrease the resale value of your vehicle. Ask about the shop’s experience with frame repairs and their track record for preserving a car’s resale value. A reputable shop should have a history of successful frame repairs that don’t negatively impact a vehicle’s worth.

6. Can You Provide References or Before-and-After Photos of Previous Frame Repairs?

Don’t be afraid to ask for proof of the shop’s past work. Creditable shops will have no problem providing references or showcasing before-and-after photos of previous frame repairs. This will give you an idea of the quality of their workmanship and finished product.

7. Will My Car Be Safe to Drive After the Frame Repair?

Safety should be a top priority when it comes to frame repairs. Ask about the shop’s safety standards and protocols during the repair process. A legit shop should follow industry best practices, including proper alignment and reinforcement techniques, to ensure your car is safe to drive after the repair.

8. How Long Will It Take to Complete the Frame Repair?

While quality is important, so is time. Ask about the estimated timeline for completing your frame repair. A respected collision repair shop will have a clear understanding of how long it will take and communicate any potential delays or issues that may arise during the process.

9. Are There Any Additional Costs I Should Be Aware Of?

The last thing you want is to be surprised by hidden costs or unexpected fees. Ask for a detailed breakdown of the cost of frame repairs, including any additional charges that may arise during the repair process. A reputable shop will be transparent about their pricing and communicate any changes to you promptly.

10. What Is Your Process for Dealing with Insurance Companies?

If your car’s frame damage is covered by insurance, it’s important to choose a collision repair shop that has experience dealing with insurance companies. Ask about their process for communicating with insurance adjusters. A trustworthy shop should work closely with your insurance company to ensure a smooth and efficient repair process.

Find Everything You Need and More at Valley Collision

At Valley Collision, we understand the importance of proper frame repairs for your safety and peace of mind. We are a certified collision repair shop with state-of-the-art equipment and a team of highly trained technicians who prioritize quality and safety in all our repairs. We also offer a lifetime warranty on all auto body repairs, giving you added assurance in our work.

At our shop, you can expect honest communication, transparent pricing, and exceptional service every step of the way. Choose Valley Collision for all your frame repair needs.

Check your Auto Body Repair Status on carwise.com